For support and queries, please contact us at help.dcoc@gmail.com. Our working hours are Monday to Friday, 11:00 AM to 5:00 PM.
All our products are made to order and customized only after order confirmation.
5–10% colour variation is normal due to lighting and photographic effects.
A 360-degree unboxing video is compulsory for any exchange request. Claims without this video will not be considered.
We offer express delivery options. Normally, orders are dispatched within 10–35 working days. In rare cases, delays may happen due to natural calamities or fabric availability
WhatsApp Support Policy Our WhatsApp support is available Monday to Friday, from 11:00 AM to 4:00 PM. We are closed on all Saturdays and Sundays. Kindly note that responses will not be provided outside working hours, including: Non-working hours Weekends Public holidays Bandhs or strikes Natural calamities or unforeseen situations We appreciate your patience and will respond to your queries during our working hours. 9447745824
